Frequently Asked Questions

Answers to the questions our guests ask most. If you don't see yours here, just send us a message.

Booking & Policies

How many guests can stay?

The house sleeps up to 11 guests. Children and infants are welcome, and the primary renter must be at least 25 years old.

Is there a minimum stay or a required arrival day?

There is a 2-night minimum, and you can arrive any day of the week.

What fees and taxes apply?

There is a $300 cleaning fee and a 10% city tax. 50% is due at booking and the balance is due 30 days before arrival.

Is there a security deposit?

Yes, a refundable $500 security deposit is held 3 days before arrival and released 2 days after departure.

What is the cancellation policy?

For direct bookings, you receive a full refund if you cancel more than 60 days before arrival. No refund is issued for cancellations within 60 days of arrival. If you booked through Airbnb or Vrbo, that platform's cancellation terms apply.

Are pets allowed?

No, pets are not allowed. The house is also non-smoking, and events are not permitted.

Can friends visit during the day?

Day visitors are generally fine. Only registered guests may stay overnight, and the maximum is 11 guests.

We loved our stay. Can we book the same week next year?

Yes. Repeat guests are welcome to message us about rebooking the same week next year.

Arrival & Departure

What are check-in and check-out times?

Check-in is 3:30 PM and check-out is 10:00 AM.

How do we get into the house?

The house has keyless smart-lock entry. Your entry and Wi-Fi details arrive in your check-in message before arrival.

Can we check in early or check out late?

Please ask ahead. We'll do our best depending on the cleaning schedule, but we can't guarantee it.

What should we do before we leave?

Please turn things off and throw away your trash. Trash is collected early Monday morning, with an extra Saturday pickup in summer. Please put bins out the night before.

The House

How many bedrooms and bathrooms are there?

4 bedrooms and 4 bathrooms, with a bathroom for each bedroom. Bedroom 1 has a queen bed and a sleeper sofa, Bedrooms 2 and 3 each have a queen bed, and Bedroom 4 has a double bed and a twin bed. There are no bunk beds.

Is the whole building ours?

The house is a ground-floor duplex unit. The upstairs unit is separate, and there is no roof deck access.

Is there a washer and dryer?

Yes, there is an in-unit washer and dryer, with no coins needed.

Is there outdoor space?

Yes. The front patio is about 18 x 10 feet, with tables and chairs and a BBQ grill.

Why does the hot water take a while?

Hot water takes about 3 minutes to reach the taps, so just let it run.

Is there Wi-Fi?

Yes. Your Wi-Fi details arrive in your check-in message before arrival.

Is the house accessible?

It is a single-level home, but it is not wheelchair accessible.

Parking

Where do we park?

There is a 2-car enclosed garage at the rear that fits standard-size cars, plus street parking out front. Street parking on the peninsula fills quickly in summer, so please check posted signs.

Beach & Activities

How close is the beach?

The house is four houses from the sand.

Do you provide beach gear?

Yes. Beach chairs, an umbrella, boogie boards, beach towels and beach toys are provided.

Where can we rent bikes?

The house guidebook lists nearby bike rentals.

Families

Is the house good for kids?

Yes, children and infants are welcome, and there are beach toys for the sand.

Do you have a crib?

A pack-n-play is available. Just let us know you'd like it.